Imagine a typical museum visitor in the act of “being engaged” by something at the museum. What are they doing? Thinking? Feeling? Can you describe what that “engagement” looks like? How can you know that visitor is engaged as opposed to confused or looking at their email? Is engagement like pornography; hard to define but you know it when you see it? I don’t think so.
This is the third and final part of a series of posts on issues in museums that I thought warranted a bit of unpacking. In